Retail Survey Results
Number of responses: 287
Purpose: To educate people about the issue and to get them thinking about needs. To gain information about shopping/buying habits in and out of Palo Alto.

Do you live in Palo Alto?

  Yes (96%)

  No (3%)


Do you work inside or outside Palo Alto?

  Inside (37%)

  Outside (28%)

  Retired/Don't work (33%)



Why do you shop where you do? Check all that apply

  Location (26%)

  Service (17%)

  Price (25%

  Selection (26%

  Other (3%)


Where did you buy your last car?

Palo Alto
31%
91
Mountain View
7%
20
Redwood City
10%
30
San Jose
8%
25
Burlingame
4%
12
Internet
4%
13
Other
32%
94




Where do you predominantly shop for groceries?

Palo Alto (59%)

Menlo Park (11%)

Mountain View (22%)

Los Altos (2%)

Internet (0%)

Other (2%)




Over the last year, where have you purchased clothing? Check all that apply.

Stanford Shopping Center
26%
196
California Avenue
3%
26
University Avenue
5%
44
Valley Faire
5%
38
Santana Row
0%
6
City north of Palo Alto
10%
77
City south of Palo Alto
19%
145
Internet
17%
133
None
0%
2
Other
11%
83



Where did you buy your last appliance?


Television?

Palo Alto
23%
66
Menlo Park
2%
7
Mountain View
27%
77
East Palo Alto
13%
39
Internet
2%
8
Other
21%
60
None
9%
26


Camera?

Palo Alto
38%
110
Menlo Park
0
Mountain View
7%
20
East Palo Alto
3%
9
Internet
24%
69
Other
11%
32
None
15%
45


Computer?

Palo Alto
25%
73
Menlo Park
0
Mountain View
3%
11
East Palo Alto
3%
11
Internet
37%
106
Other
23%
66
None
5%
17


Furniture (major item)?

Palo Alto
18%
51
Menlo Park
6%
17
Mountain View
12%
34
East Palo Alto
1%
3
Internet
2%
7
Other
42%
119
None
16%
47



In the last 6 months, how many times have you eaten out in the following cities?


Palo Alto

none (2%)

1 to 6 times (30%)

7 to 12 times (27%)

13 times or more (39%)


Menlo Park

none (35%)

1 to 6 times (50%)

7 to 12 times (10%)

13 times or more (2%)


Mountain View

none (19%)

1 to 6 times (54%)

7 to 12 times (12%)

13 times or more (13%)


Los Altos

none (56%)

1 to 6 times (35%)

7 to 12 times (4%)

13 times or more (3%)


East Palo Alto

none (90%)

1 to 6 times (8%)

7 to 12 times (0%)

13 times or more (0%)


San Francisco

none (37%)

1 to 6 times (49%)

7 to 12 times (10%)

13 times or more (2%)


San Jose

none (62%)

1 to 6 times (32%)

7 to 12 times (2%)

13 times or more (1%)


Other

none (22%)

1 to 6 times (53%)

7 to 12 times (12%)

13 times or more (11%)



Which of the following stores have you shopped at during the past six months and how many times? Check all that apply.


Costco

none (25%)

1 to 6 times (30%)

7 to 12 times (24%)

13 times or more (18%)


Fry's

none (12%)

1 to 6 times (63%)

7 to 12 times (14%)

13 times or more (9%)


Home Depot/Expo/OSH

none (12%)

1 to 6 times (50%)

7 to 12 times (21%)

13 times or more (15%)


Office Depot/Office Max/Staples

none (23%)

1 to 6 times (64%)

7 to 12 times (9%)

13 times or more (2%)


Walmart/Target/Mervyn's

none (11%)

1 to 6 times (41%)

7 to 12 times (24%)

13 times or more (22%)


Ethnic Grocery

none (59%)

1 to 6 times (29%)

7 to 12 times (6%)

13 times or more (4%)


Trader Joe's/Other specialty grocery

none (10%)

1 to 6 times (32%)

7 to 12 times (26%)

13 times or more (29%)




What mode of transportation do you usually take to shop?

Drive (90%)

Bicycle (3%)

Walk (3%)

Alternative Transportation (bus, train) (0%)

Internet (0%)

Other (0%)




How many times have you shopped online during the last six months?

none (9%)

1 to 6 times (35%)

7 to 12 times (27%)

13 times or more (27%)




What are your reasons for not shopping at Palo Alto locations more often? Check all that apply. Note:some of the choices may be relevant only to certain areas (for example, stores along El Camino)

Lack of useful types of stores
21%
172
Uninviting environment
3%
27
Poor pedestrian access from neighborhood
3%
27
Difficulty parking
14%
120
Easier to drive to other locations
9%
76
Price
21%
173
Better selection available elsewhere
23%
195
Other
3%
27


What stores would you like seen brought to Palo Alto?

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Please add additional comments about your shopping/buying habits or concerns about retail in Palo Alto:

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Last Updated: September 6, 2003